Privacy policy

Protecting the privacy of information

Fastrak Bail Bonds (“Fastrak”) is committed to protecting your privacy by keeping the nonpublic personal information we collect from you confidential and secure. This policy applies to our relationships with individual consumers who inquire about or obtain products or services from Fastrak for personal, family and household purposes.

Strict security measures

Fastrak takes the security of information very seriously and has established security standards and procedures to prevent unauthorized access to customer information. We limit employee access to information to employees with a business reason for accessing it.

Fastrak collects information about you to:

• Accurately identify you;
• Properly evaluate your request for a bond; and
• Comply with certain laws and regulations.

Information we collect

Fastrak may collect the following types of nonpublic personal information from you and outside sources:

• Data you provide on your application and other forms, such as name, address and occupation;
• Your transactions with Fastrak, such as your account balance, payment history and claims history;
• Credit history from consumer reporting firms.

Fastrak has established procedures so that the information we collect is accurate, current and complete. You have the right to access and request correction of recorded nonpublic personal information, as described in the Notice of Information Practices below. Information obtained from a report prepared by an insurance support organization may be retained by that organization and disclosed to other persons.

Information from this website

When you use the call-back form on this website, we receive the information you enter (your name, phone number, the arrested person’s name and where they were arrested) along with the page you sent it from. We use it only to contact you about bail. The form uses a spam-protection service to block automated submissions.

Information we share

Depending on your relationship with Fastrak, we may share the information we collect, such as claims history and payment history, with Fastrak affiliates and with unaffiliated third parties to the extent necessary to service you and your bond. We also disclose information to complete transactions you request or authorize, or when disclosure is required by law.

At times it is necessary to disclose information to enforce or apply the terms of any agreement we have with you and to protect the rights, property or safety of Fastrak, our customers or others. This includes exchanging information with other companies and organizations, including government law enforcement authorities, to detect or prevent fraud, criminal activity, material misrepresentations or material nondisclosures in connection with insurance transactions.

We may also disclose information to nonaffiliated third parties as permitted by law. For example, we may provide information to:

• Outside companies that perform services on our behalf, such as data analysis, bill payment and collection services;
• Government and administrative entities to respond to subpoenas, search warrants, orders and audits;
• Reinsurers and financial auditors;
• Another party, or its representative, involved in the purchase, sale or merger of all or part of Fastrak and its affiliates.

Whatever the reason for sharing information, we require strict confidentiality from the receiving parties and limit the use of the information to the purpose for which it was disclosed. Fastrak will not sell your personal information to unaffiliated third parties, nor will it provide your personal information to third parties doing business on Fastrak’s behalf for their own marketing purposes.

Former customers

If you end your relationship with Fastrak, we will continue to follow the policies and practices described in this policy.

Changes to our privacy policy

We reserve the right to change our Privacy Policy. If we make a material change, we will notify you before it takes effect.

Notice of information practices

In some circumstances Fastrak may need to collect additional information about you from third parties. For example, Fastrak may collect your credit history from consumer reporting firms.

In certain situations, to correctly underwrite your bond, Fastrak may need to disclose some personal or privileged information about you to third parties without your authorization. For example, we must exchange some information with our underwriters and claims representatives and with other insurance companies that may reinsure your bond or with whom you have had other insurance policies.

You have the right to access the information about you in our file and to request that we correct, amend or delete information you believe is incorrect. If we agree, we will correct our information and reconsider our decisions. If we disagree, you may submit a brief statement explaining what you believe is correct, and we will include it in our file.

You also have the right to a more detailed statement of Fastrak’s information practices. To request one, write to us at Fastrak Bail Bonds, 1440 N. Harbor Blvd. #832, Fullerton, CA 92835.